Job Description

R adio Bakery Sous Chef   will   be responsible for   supporting the   Bakery Chef   and managing the team to ensure   the BOH operations are done to the highest standard.   They are also responsible for overseeing counter service and understanding the operation of the   bakery as a whole .   The Sous Chef primarily reports to one location but supports bakery operations at multiple locations depending on the needs of the business.  

Reports to:   Bakery   Chef and Ownership Team  

Direct Reports : Servers , Bakers, Prep Cooks, Porters   

Key Relationships:   Bakery Chef and   General   Manager   

FLSA Classification : Exempt  

Responsibilities:   

Operations  

• Opens and/or closes the restaurant per   Radio Bakery ’s standards  

• Manages   the   team in their daily responsibilities and provides clear, effective direction  

• Performs all POS functions, including comps,   voids   and transfers  

• Ensures the   bakery   is set up for success and side work is continually being   monitored   and completed.  

• Ensures Radio Bakery’s steps of service are met for every guest  

• Work Counter with   team   as necessary.  

• Trash management  

• Pest Control  

• Kitchen Repairs & Maintenance  

• Or d ering & Inventory: Food,   Smallwares , disposables  

• Upholds our   high standards   for daily baking and food production  

Menu Knowledge  

• Keeps current with Radio Bakery menu and can describe all items  

• Understands   different types   of allergy restrictions and   is able to   guide guests through the menu seamlessly  

• Learns and understands the cooking techniques and processes used in the   bakery   

Compliance  

• Actively strives to ensure that R adio Bakery   remains   compliant with all local,   state   and federal employment laws and Department of Health standards  

• Supports the onboarding process to ensure the completion and compliance of all related documentation  

People Practices  

• Remains up to date and compliant with R adio Bakery   HR practices and company policies  

• Resolves   staffing issues with callouts and replacements   in a timely manner , according to our policies  

• Acts as a role model and provides continuous constructive feedback and guidance to   the   team; continuously coaches team and creates opportunities for improvement  

• Fairly and consistently executes   corrective   action with team members when necessary and in compliance with R adio Bakery ’s HR practices  

Communication  

• Actively cultivates and   maintains   strong, caring relationships with guests, vendors, and neighboring businesses  

• Along with   Pastry Chef and ownership team , regularly communicates relevant R adio Bakery   news and initiatives with the   team  

Training  

• Ensures team is completely trained and knowledgeable in all aspects of service  

• Holds team accountable for effectively completing their position’s specific job responsibilities according to R adio Bakery   standards  

• Educates team on all aspects of food and beverage, daily and through continuing education  

• Communicates daily menu changes to the FOH team  

Cash Responsibility  

• Strictly follows general business  guidelines for cash handling  

• Carefully detects  counterfeit tender with provided materials   

Qualifications:   

2+ years of management experience in a   bakery or   restaurant  

Fluent in in both written and spoken English  

Excellent verbal and written communication skills  

Proficient with POS Systems, Microsoft Office Suite (Excel, Word, Outlook, Power Point) 

Demonstrates leadership characteristics, which inspire team members to meet and exceed standards  

Approaches projects with multi-tasking, problem solving, attention to detail, critical thinking and receiving delegation  

Takes initiative and follows through  

Ability to work nights, weekends and holidays, and variable schedule per the needs of the business  

Education:   

Preferred   Bachelor’s Degree   or Certification in Hospitality-related field or equivalent   expertise   gained on the job  

Holds NY Department of Health & Mental Hygiene Food Protection Certificate  

Physical:   

Ability to stand for extended periods of time  

Ability to bend/climb stairs as necessary  

Ability to lift/push 50+ lbs.  

Meets grooming standards as outlined by employee guidelines  

Ability to perform essential job responsibilities and   maintain   professionalism under pressure  

Attends mandatory meetings, including team meetings, leadership meetings, etc.  

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