Job Description

Airline Customer Service Agent

On-site - RDU International Airport - Part Time

Hourly Pay $17.00 per hour

Shift requirement availability

• Days - Monday Thursday Saturday
• Shift hours : 10:45am - 5:45pm

Bilingual Preferred

• English/German
• English/Indian Languages
• Hindi Bengali Marathi Telugu Tamil Gujarati Urdu

Are you craving a career thats as dynamic and diverse as you are

Join the High-Flying World of International Airline Customer Service!

Whether youre rejoining the workforce working towards a degree or just looking to earn some extra cash this could be your runway to success!


If you find joy in serving others and thrive in the fast-paced international atmosphere of the airport we have the perfect opportunity for you. As an Airline Customer Service Agent youll enjoy:

• Variety: Youll be part of a well-oiled team that manages the whole passenger experience from ticketing to boarding. The clock is always ticking and every departure is celebrated like a win!
• Flexibility: We value work/life harmony. All of our part-time employees work a minimum of three days per week.
• Career Growth: Were all about nurturing talent. From this role you can gather additional technical skills and quickly advance to a leadership position.
• Our Unbeatable Culture: We boast a vibrant company culture that is built on respect trust diversity honesty and transparency. From regular potlucks and happy hours to our customizable employee appreciation program we know how to celebrate our teams exceptional contributions.

Come start the adventure in a part-time service role located at Raleigh-Durham International Airport. Pay starts at $17.00 per hour. We provide uniforms and paid training to support your success.

For over 30 years Pacific Aviation has been the trusty sidekick to the worlds finest airlines providing top-notch ground handling services across a dozen airports nationwide. Our secret to success Our standout team. So if youre ready to embark on an exciting journey with us apply today

The Job

You will join the team working out of Raleigh-Durham International Airport and be trained to support one of our airline clients. International flights typically use wide-body airplanes that hold 200-300 passengers who will need assistance from the time they check in until they board (on departures) and from aircraft exit to baggage pick-up (on arrivals). Pacific Aviation is responsible for ground handling all the services performed for an airline and its passengers while the airplane is on the ground. We specialize in passenger services so our agents may be working in any role that interacts with passengers in the terminal.

Your Skills

You are the ideal candidate if you:

• Spread positivity: Like a trusty co-pilot your upbeat attitude is infectious.
• Enjoy Variety: You relish the chance to interact with a kaleidoscope of people from different walks of life.
• To qualify for the Airline Customer Service Agent opportunity you will have:

• Strong communication skills verbal written and active listening; fluency in English; a second language is an advantage
• Customer service experience is preferred but not required
• Computer literacy with fast and accurate data entry skills; attention to detail
• Calmness; ability to find solutions even when busy and/or under stress
• Flexibility to work a variety of shifts (early morning afternoon evening and/or night) including weekends and holidays
• The stamina to stand for extended periods

To meet the basic qualification for this role you must be authorized to work in the U.S. for any employer. You must also pass a background check and drug test.


EOE/AA/M/F/Vets/Disabled

Bilingual Preferred Any of the following

• English/German
• English/Indian Languages
• Hindi Bengali Marathi Telugu Tamil Gujarati Urdu

Shift requirement availability - 3 days a week

• Days - Monday Thursday Saturday
• Shift : 10:45am - 5:45pm

Applicants must be:

• Available to work a minimum of 3 days per week (including weekends and holidays)
• Fluent in English and Preferred Language
• Computer literate
• Legally authorized to work in the United States of America (USA)

• Pay $17.00 per hour

• Health & Wellness: Access to medical dental and vision benefits.
• Financial Security: 401(k) program with company contribution.
• Growth & Learning: Paid training to set you up for success.
• Uniforms Provided: Look sharp without the extra expense.
• Holiday Pay
• Free Parking

• Superior Aircraft Services Inc. is an equal employment opportunity employer.

Required Experience:

Intern

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