Job Description

Snowcat Ridge is Florida's ONLY Alpine Snow Park! Back for our 5th season, we're looking for folks to fill all kinds of positions!

Learn more below, and submit an application to reach us directly for interviews or additional questions.

Snow Hill Attendant:

Responsibilities:

· Greet guests warmly and provide information about the snow tubing experience.

· Assist guests in selecting or returning tubes for their ride, whether single, tandem, or 10-person tubes.

· Ensure all safety protocols are followed by guests, including proper tube use and adherence to park rules.

· Monitor the snow hill to maintain a safe environment and enforce safety regulations.

· Assist guests in getting seated comfortably in tubes and provide instructions for a safe and enjoyable ride.

· Respond promptly and professionally to any guest concerns or inquiries.

· Maintain cleanliness and organization of the tubing area, including equipment and surrounding spaces.

Santa’s Village Attendant:

Responsibilities:

· Assist visitors in the photo-op spot, ensuring they have a wonderful time capturing memories with Santa, or Flurry the Snowcat. Guide them through the process while maintaining a welcoming atmosphere.

· Photo-Op Personnel: We will have a camera set up, and will need someone to click the button for that photo with Santa! Assist with guest poses, arranging props, and ensuring a smooth photo capture process.

· Provide exceptional customer service with a warm and friendly attitude. Answer questions, offer assistance, and contribute to a positive visitor experience.

· Keep the Santa's Village area tidy, organized, and visually appealing throughout the day.

Snow Dome Attendant:

Responsibilities:

· Keep a vigilant eye on guests within the dome to ensure adherence to safety guidelines and protocols. Proactively address any unsafe behaviors or situations.

· Provide assistance and guidance to guests, especially children, in making the most of their snow experience. Offer helpful tips for snow activities and ensure a welcoming atmosphere.

· Implement and enforce safety measures, including wearing appropriate clothing, adhering to activity rules, and maintaining a safe environment for all visitors.

· Assist in snow grooming procedures by promptly and efficiently clearing the dome of guests during snow maintenance periods. Coordinate with the team to ensure a smooth transition for guests during closures.

· Offer exceptional customer service by addressing guest inquiries, providing information about snow activities, and ensuring an enjoyable visit for families and individuals.

Ice Rink Attendant:

Responsibilities:

· Demonstrate proficient ice skating skills to effectively assist and guide visitors on the ice.

· Provide friendly and helpful assistance to skaters of all levels, including those who may be struggling or new to ice skating.

· Enforce safety protocols and general rules to maintain a secure environment for all guests.

· Monitor the ice rink area to ensure a safe and clean environment, addressing any hazards or concerns promptly.

· Assist in the setup, maintenance, and teardown of the ice rink as needed.

· Handle guest inquiries, resolve issues, and provide exceptional customer service.

Janitorial:

Responsibilities:

· Perform cleaning duties, including but not limited to sweeping, mopping, dusting, and vacuuming throughout the facility.

· Maintain cleanliness in restrooms, changing rooms, and common areas.

· Empty trash receptacles and ensure proper disposal of waste.

· Clean and sanitize surfaces, equipment, and high-touch areas to uphold hygiene standards.

· Monitor and replenish restroom and janitorial supplies as needed.

· Assist in maintaining outdoor areas, including walkways and seating areas, free of debris and snow.

· Follow established safety protocols and procedures at all times.

· Collaborate with team members to ensure a clean and welcoming environment for visitors.

Food Truck Staff:

Responsibilities:

· Operate and manage food truck operations efficiently, following health and safety guidelines.

· Prepare and serve a variety of food items from the menu with attention to quality and presentation.

· Engage with customers in a friendly and welcoming manner, taking orders, and addressing inquiries or special requests.

· Maintain cleanliness and organization of the food truck, including equipment, utensils, and workstations.

· Monitor inventory levels, restock supplies, and communicate stock needs to the supervisor.

· Collaborate with team members to ensure smooth service and timely order delivery.

· Adhere to food safety standards, including proper food handling and storage procedures.

· Assist in the setup and breakdown of the food truck before and after operational hours.

Dates of Operation:

November 21-26, 28-30

December 1-24, 26-31

January 1-5, 9-11, 16-19, 23-25, 30-31

February 1, 6-8, 13-16, 20-22. 27-28

March 1

Snowcat Ridge is Florida's one and only snow park located in Dade City! There are endless opportunities within our park to enjoy the winter season assisting on the Snowy Slopes, Snow Dome, Ice Ribbon, and more!

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