Job Description

Job Title:  Service Administrator
Job Location: Knoxville TN
FLSA Status: Non-Exempt
This is a FULL-TIME position

SUMMARY :
The Service Administrator role is crucial for ensuring the smooth and efficient functioning of our organization's daily operations. This position involves various administrative tasks that support operational processes, ultimately contributing to the overall productivity and effectiveness of the team. The successful candidate will be responsible for managing schedules, maintaining records, and facilitating communication between departments. By streamlining administrative functions, this role directly impacts the organization's ability to meet its goals and serve its clients effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required.

 

• Manage and organize daily administrative tasks to support operational activities.
• Maintain accurate records and documentation related to operations and administrative processes.
• Assist in the development and implementation of operational policies and procedures.
• Monitor and report on key performance indicators to identify areas for improvement.
• Invoicing and owning Financials.

QUALIFICATIONS:

• Experience with project management tools and software.
• Familiarity with data analysis and reporting.
• Certification in operations management or a related area.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in an administrative or operations support role.
• Strong organizational skills and attention to detail.

PHYSICAL DEMANDS:
While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary.

Air Control Concepts is an equal employment opportunity.

 

Job Tags

Full time, Work at office,

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