Patient Service Rep Job at University Physicians' Association, Inc. (UPA), Knoxville, TN

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  • University Physicians' Association, Inc. (UPA)
  • Knoxville, TN

Job Description

Description

Seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a primary care office in Hardin Valley.

Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available - Including PTO, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k), Life Insurance, EAP, and more!

Requirements

6-months to 1-year previous medical experience.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Job Tags

Full time, Work at office,

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