Night Auditor (Hotel- Experience)
SpringHill Miami DT/Medical center (Marriott)
Full Time
Job Summary: We are seeking a detail-oriented and customer-focused Night Auditor to join our team at [Hotel Name]. The Night Auditor plays a crucial role in ensuring smooth overnight operations while providing exceptional guest service. This position involves financial reporting, handling reservations, and assisting guests during the night shift. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you!
Key Responsibilities:
Financial Reconciliation: Perform nightly financial audits, ensuring all transactions are accurately recorded. Prepare daily financial reports and summaries for management review.
Guest Services: Provide excellent customer service to guests, addressing inquiries, resolving issues, and processing check-ins and check-outs efficiently.
Reservation Management: Manage and update reservations, ensuring proper communication with guests regarding their bookings and special requests.
Cash Handling: Maintain accurate cash drawers and complete end-of-day reports, including processing credit card transactions and securing cash deposits.
Communication: Collaborate with other departments to ensure seamless operations throughout the hotel. Communicate any important issues or guest requests to morning staff.
Maintenance and Safety Checks: Conduct regular checks of hotel premises for safety and cleanliness, reporting any maintenance issues promptly.
Record Keeping: Maintain accurate logs and records of daily activities, incidents, and guest inquiries during the night shift.
Security Monitoring: Monitor hotel security systems and respond to emergencies following established procedures.
Qualifications:
- High school diploma or equivalent; associate’s degree in hospitality or business preferred.
- Previous experience in hotel front desk or night audit role is highly desirable.
- Proficient in basic accounting principles and financial software; experience with hotel management software (lightspeed FOSSE) is a plus.
- Strong attention to detail and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Flexible availability, including weekends and holidays.
Physical Requirements:
- Ability to stand for extended periods and perform tasks that require physical stamina, such as lifting and moving items up to 25 pounds.
Benefits:
- Competitive salary and overtime pay.
- Comprehensive health benefits (medical, dental, vision).
- Paid time off and holiday pay.
- Employee discounts on hotel accommodations and services.
- Opportunities for professional development and career advancement.
SpringHill Medical Center is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,
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