Job Description

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a Clinical Case Manager for our Older Adult Care Team (OACT). This position will be located at 233 Main St. New Britain, CT 06051. Monday - Friday, 8:30-4:30.

Compensation Range: The annual salary range for this position starts at $50,000.

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Position Summary: Provides field-based clinical case management to adults age 55 and older with complex medical, behavioral, and social needs. Services focus on comprehensive assessment, individualized care planning, coordination with health and community providers, benefits navigation, and client advocacy. The Clinical Case Manager supports older adults in remaining safe in the community, improving health outcomes, and enhancing overall quality of life. This role reflects the agency’s core values of compassion, multifaceted, honest, and adaptable, requiring professionals who take initiative, communicate transparently, and approach challenges with flexibility and integrity.

Essential Responsibilities:

• Conducts comprehensive biopsychosocial assessments, evaluating medical, mental health, functional, and environmental needs.
• Develops and implements individualized, person-centered care plans aligned with client goals and strengths.
• Coordinates services across medical, behavioral health, housing, and social support systems to ensure integrated care.
• Makes regular home and community visits to assess client status, monitor progress, and modify care plans as needed.
• Assists clients in accessing public benefits, long-term care supports, transportation, housing resources, and other entitlements.
• Provides crisis management and short-term problem-solving to address urgent needs and avoid unnecessary institutionalization.
• Maintains timely and accurate documentation in the Electronic Medical Record (EMR) system in compliance with agency and funder requirements.
• Participates in team meetings and collaborates with interdisciplinary providers and colleagues.
• Performs other duties as assigned

• Master’s degree in social work or related counseling field required.
• Will consider BSW or BA candidate who is actively enrolled in MSW or related counseling field program.
• Valid DMV License and ability to provide own transportation.

Preferred qualifications:

• LMSW or LPCA, preferred; actively working toward licensure. Will consider candidate who is actively enrolled in an accredited MSW program or related counseling field program

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually.
• Company paid Life Insurance and Long-Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.

Free Student Loan Wellness for eligible employees and their family members access to:

• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• 3 NHSC-approved sites for federal student loan repayment.

Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:

• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
• Automated reminders for annual (PSLF) recertifications to help you stay on track.
• Resources and ongoing communications that make PSLF understandable.
• The opportunity to receive the national average of $72,000.00 in forgiveness.

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org

Job ID: 374

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